We are a ‘hands-on’ organization that develops end-to-end solutions by working with management and team members to;

1. Assess needs and goals.
2. Develop a comprehensive strategic plan.
3. Execute an action and implementation plan.

We accomplish this by working side-by-side with your team in identifying strengths and weaknesses, obstacles, and determine what improvements are needed to achieve goals. Next is the creation of a best case profile that highlights current company methodology and recommended process improvements. Once these concepts are formalized, a strategic plan is developed with management along with an action and implementation plan.

Logistics

• Factory to consumer global shipping.
• Warehouse, inventory and ship product.
• SCM integration.
• Compliance

Supply Chain Management (SCM)
SCM is a critical link in the operational network. It is the profit or loss center; efficiency here means bottom line savings.

• Develop a vendor compliance program assuring on-time delivery of goods.
• Identify direct to customer shipping strategies from anywhere in the world.
• Global order tracking including POD attachments.
• Transparent purchase order control and reporting.
• Develop cost effective stock-to-production inventory plans based on standards of MTO, JIT etc.

Process Improvements
Process improvements not only create a culture of professionalism and confidence in the work place, it has a direct impact on efficiency and profitability.

• Product life cycle analysis from creation to inventory, to shipping.
• Systems integration and automation.
• Implementation of ‘Best Practice’ methodology.
• Cost-to-process financial analysis.

Information Technology
Customer Relations Management (CRM)
Customer service is the ‘face’ of a company.
Real-time order information systems give Customer Service the necessary tools to service the consumer and relate information to the back office.

• Complete Call Center integration with open orders, shipped orders and shop floor tracking (open order status and expected delivery).
• Complete integration with Sales, Marketing and Customer Service.

System and Process Integration

• Integration of critical path processes and application support.
• Intuitive software development; automate time critical processes.
• Dramatically reduce human error by eliminating processes that require continuous user input.

Executive Reporting

• Create report mechanisms that allow managers to quickly and intuitively “look” at the status of their department.
• Create snapshot reporting on all key business areas for senior management; Profit & Loss, Bottleneck, Scheduling, Supplier Delivery Schedules etc.
• Create exception reporting; alerts managers to processes that are in trouble i.e. behind schedule, stuck in a single process too long, awaiting parts, in repair etc.

Web Services

• Develop global, web-based information systems capable of reporting on all aspects of business instantly.
• Full integration with ERP applications.
• Global order tracking.

Systems Development

• Software development and integration solutions.
• Provide analysis on your current application and develop a comprehensive solution in areas such as; EDI, CRM, tracking, global shipping, finance, logistics etc.
• Systems integration; web-based, real-time global reporting on all aspects of overseas operations.